Connect.DC is happy to announce a new initiative called All Hands On Tech that provides FREE technical support for District residents. We are partnering with OCTOHelps, the District of Columbia Government's tech support program, to help residents with their technology needs, including: virus-infected laptops and smartphone assistance.
Please complete this form to reserve a spot. Your answers to these questions will not make you ineligible for our assistance.
Personal Information
Full Name
Full Address
Are you interested in receiving periodic text messages about Connect.DC and our program partners? (Msg. Rates Apply *
Event Information
Date and Location (Please select the event you plan to attend.) *
Demographics and Household Information
We ask these questions to ensure we are properly serving all District residents
Gender
Race/Ethnicity (check all that apply)
Do you currently have access to the internet at home?
What help do you need?
Select Type of Assistance Needed
Using Word/Excel/PowerPoint
Web Browser problem/popups (This service takes 1 - 3 to complete. Must arrive by 12.00pm)
Unexpected computer behavior (This service takes 1-3 to complete. Must arrive by 12.00pm)
Factory Settings Restoration (This service takes 1-3 hours to complete. Must arrive by 12.00pm)
Power Issues (This service takes 45-60 minutes. Must arrive by 1.30pm)
Backing your data (This service Takes 1-2hours to complete. Must arrive by 1.30pm)
Software Installed (This service takes 30-45 minutes to comple. Must arrive by 1.30pm)
Not Sure (Takes 3 hours. Please arrive by Noon)
Device Type
I.E.: Make Dell Inspiron 1234 Model: SA1234245C *Click here for instructions.
Choose One device
Requested Workshop
During the event you’ll have the option of participating in a workshop while you wait for you device repair. Workshops are optional. Please select a workshop below:
Terms and Conditions Agreement
These events are FREE and intended for District residents and are open to the public. Participants must sign a waiver prior to receiving any technical support. Participants are advised to back up their devices prior to the event. Participants will need to bring their own chargers and USB/external hard drives for backup. A general login may be created on a device; this is optional. The login will be deleted after services are completed.
Agree